Car Vault 365
ABN 18 681 008 551
1. Introduction
Car Vault 365 (“we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we handle personal information collected through our website and services.
By using this website or engaging our services, you agree to the terms outlined in this Privacy Policy and Legal Disclaimer.
2. What Information We Collect
We may collect the following personal information:
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Full name, email address, phone number
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Vehicle details (e.g. make, model, registration number)
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Payment and billing information
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IP address, browser and device information
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Any other information voluntarily submitted via our website, forms, or communication
3. How We Collect It
We collect personal information when you:
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Contact us directly via phone, email, or online forms
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Make a booking or request a service
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Visit our website (including via cookies and analytics tools)
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Sign up for updates or promotional materials
4. Why We Collect It
We collect and use your personal information to:
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Manage bookings and provide services
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Respond to enquiries and communicate with you
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Send service updates or promotional content (optional)
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Improve our services, operations, and website functionality
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Comply with legal and regulatory requirements
5. Disclosure of Personal Information
We do not sell your information. It may be disclosed:
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To trusted service providers assisting in our operations (e.g. payment processors, IT support)
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As required by law or regulatory obligations
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With your consent or as otherwise permitted under the Privacy Act
6. Storage & Security
We store your information securely and take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure.
7. Cookies & Website Usage
Our website may use cookies to improve your experience and collect anonymous usage data. You can manage your cookie preferences through your browser settings.
8. Third-Party Websites
This website may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before providing personal information.
9. Access & Corrections
You may request access to, or correction of, the personal information we hold about you by contacting us directly (see Section 11). We aim to respond promptly.
10. Legal Disclaimer
The content on this website is provided for general informational purposes only. It is not intended as professional or legal advice. Car Vault 365 makes no warranties as to the accuracy or completeness of the information provided and disclaims liability for any loss or damage incurred from its use.
11. Contact Us
If you have any questions, concerns, or complaints regarding your personal information or this policy, please contact us.